Privacy Policy

We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect
We collect various types of personal information when you visit our website, create an account, book appointments, or contact us. This may include:

• Personal Information: Name, email address, phone number, address, and payment details.
• Appointment and Service Information: Details of the services you book, such as sauna or cold plunge sessions, and any related preferences.

2. How We Use Your Information
We use your personal information for several purposes, including:

• To process bookings and provide the services you request.
• To communicate with you about appointments, offers, and updates.
• To improve our website and services based on user feedback and usage data.
• To send promotional content, newsletters, or marketing communications (you can opt-out at any time).
• To comply with legal obligations and protect our rights and safety.

3. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting business, or providing services to you (e.g., payment processors, email service providers). These third parties are obligated to maintain the confidentiality of your information and use it only for the purposes specified by us.

5. Cookies
Our website uses cookies to enhance your experience, track usage patterns, and personalize content. Cookies are small files stored on your device that allow us to remember your preferences and settings. You can control cookie settings through your browser preferences.

6. Your Rights
You have the right to access, update, correct, or delete your personal information at any time. If you wish to exercise any of these rights or have any questions about how we handle your data, please contact us at  tranquiltemperatures@gmail.com . You can also unsubscribe from marketing communications by following the instructions in the emails we send.

7. Third-Party Links
Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Tranquil Temperatures
tranquiltemperatures@gmail.com
(403)-690-3272/  (250)-309-9772 

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.